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Ridgefield Generators

Effective Date: January 1, 2026

Ridgefield Generators (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name
   
• Email address
   
• Phone number
   
• Physical address
   
• Service request details
   
• Any other information you submit via contact forms, email, or phone
   

We may also automatically collect non-personal information such as:

• IP address
   
• Browser type
   
• Device information
   
• Pages visited and time spent on our website
   

We use the information we collect to:

• Respond to inquiries and service requests
   
• Provide generator sales, installation, and maintenance services
   
• Communicate with you regarding appointments, estimates, and updates
   
• Improve our website and customer experience
   
• Send promotional or informational communications (you may opt out at any time)
   
• Comply with legal obligations
   

We do not sell, rent, or trade your personal information.

We may share your information only with:

• Trusted service providers and contractors who assist in business operations
   
• Legal or regulatory authorities if required by law
   
• Generac Power Systems or authorized partners when necessary to fulfill service or warranty requirements
   

All third parties are required to maintain the confidentiality and security of your information.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no data transmission over the Internet or storage system can be guaranteed to be 100% secure.

Our website may use cookies and similar technologies to enhance functionality and analyze usage. You can control cookie preferences through your browser settings.

You have the right to:

• Request access to the personal information we have about you
   
• Request corrections to inaccurate information
   
• Request deletion of your personal data, subject to legal requirements
   

To exercise these rights, please contact us using the information below.

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Ridgefield Generators
231 Ethan Allen Highway
Ridgefield, CT 06877

📞 +1 (203) 580-9348
📧 andrew@ridgefieldgenerators.com